Manage Leads & Customers
Leads, pipelines, follow-ups, quotes and customer records in one place.
When a new enquiry arrives, assign it, schedule a follow-up and see exactly where it sits.
Custom software · Automation · SEO
Replace spreadsheets and manual admin with software built for your business.
Bring customers, jobs, bookings, payments and everyday work into one place, so less gets missed and your team spends less time chasing information.
- Fixed quote before work starts
- Free first call, no sales pitch
Sound familiar?
- Customer information is scattered across different tools.
- Staff enter the same information more than once.
- Jobs and follow-ups depend on someone remembering.
- You have to ask people for updates instead of seeing them yourself.
The goal isn’t more software. It’s fewer workarounds.
- Scattered
- Connected
- Manual
- Automated
- Easy to miss
- Visible
- Repeated admin
- One workflow
What we build
Software for the work your team does every day.
Four kinds of system, each built around how your business already runs. Most projects start with one and grow into the next.
Run Jobs & Operations
Scheduling, staff, jobs, quotes, invoices and the daily workflow. Suits trades, maintenance, cleaning and property services.
Book a job to an engineer, send the quote, and mark it invoiced without re-typing the address anywhere.
Customer & Staff Portals
Dashboards, booking systems and account areas so customers or staff can serve themselves.
A customer signs in to check their booking and download an invoice, instead of phoning to ask.
Automate Repetitive Work
Connect the tools you already use and automate admin, follow-ups, payments, data entry and AI-assisted steps where they genuinely fit.
A paid invoice updates the job, files the record and sends the receipt, with nobody copying anything across.
Selected work
The work, from problem to screen.
What the problem was, what we built, and what changed as a result.
Our own softwareOperations & finance system
L&D Ledger
The system we run our own EPC business on, from first enquiry through to the money landing.
- The problem
- Enquiries, appointments, customer records and the finances lived in different places. Every job meant entering the same details more than once, and the only way to see how the business was doing was to add it up by hand.
- What we built
- A desktop application with a job pipeline that runs lead to job to appointment to paid, a customer directory, a calendar that catches double bookings, and a finance side covering mileage, VAT and a running tax estimate.
- What changed
- One record per customer, entered once and reused at every stage
- The day’s work and the month’s position visible without a spreadsheet
- Used daily to run a real business, not a prototype
TauriRustNext.jsTypeScriptSQLite
Screenshot pending — captured from the real app with demo data, never mocked up.
Demo buildCRMIn build
Customer & sales workspace
A working CRM you can sign into and click through, built to show how enquiries become tracked, owned work.
- The problem
- Most small teams lose enquiries in an inbox. Nobody owns the follow-up, and nobody can see what happened last time the customer got in touch.
- What we built
- A demo workspace with a searchable lead list, owner assignment, follow-up scheduling, and the full history of every conversation attached to the customer.
- What changed
- Every enquiry has a visible owner and a next step
- History travels with the customer instead of sitting in one person’s inbox
Next.jsTypeScriptSupabase
Screenshot pending — captured from the real app with demo data, never mocked up.
How it works
Four steps, and you know where you stand at each one.
Most worries about custom software are about cost, control and what happens afterwards. The process is built around those.
- 01
Understand
We map how the work happens today: where a job starts, who touches it, and where people chase or re-type information.
So you never think“I don’t have a technical specification.”
- 02
Scope
We agree what is being built and what it costs, in writing, before any development starts.
So you never think“I don’t know what this will cost.”
- 03
Build
Development happens in agreed stages, so the system arrives in pieces you can look at rather than one delivery at the end.
So you never think“I’m paying blind until the end.”
- 04
Launch
We test the real workflows, deploy, and hand over with the documentation your team needs.
So you never think“I’ll be left alone with software I don’t understand.”
Also offered
Build the system. Then help people find it.
The same attention goes into being found. We also take on SEO work, including for the sites we build and the ones we are asked to fix.
- Technical SEO: speed, crawlability and the structure search engines read
- Local and organic search for the areas and services you actually serve
- Content and on-page work aimed at the searches that bring enquiries
Budget
What should you budget?
A process fix, an integration and a new system are different pieces of work. We establish which one you need before quoting.
- The work it has to do
- The tasks, the people using it, and the approvals it has to handle.
- What it connects to
- Existing tools, payments and records that need to work together.
- Getting it into use
- Moving your existing data across, testing, and handover to your team.
Questions people ask first
How much does custom software cost?
It depends on what the system has to do, what it connects to, and how much existing data has to move across. A small internal tool and a system several teams depend on are different pieces of work. We agree the scope and a fixed price before development starts, so the number is settled before you commit.
How long does a build take?
We scope that with you rather than quoting a standard number, because the honest answer depends on how many workflows and user roles the system covers. Work is delivered in agreed stages, so you see it taking shape rather than waiting for one delivery at the end.
What if we're not sure what we need yet?
That is the normal starting point, and you do not need a technical specification. On the first call we walk through a real task: where it starts, who touches it, and where people chase information or type the same thing twice. That conversation is usually enough to tell whether software is the answer at all.
What happens to our data and software after launch?
Your business and customer data is yours. Hosting and ongoing support run on terms we agree in writing, so you know what is covered before launch. Access to the source code depends on the project agreement, and a full handover of the code can be agreed separately where that is the right fit.
Can it work with the tools we already use?
Usually, yes, and that is often the cheaper answer. Accounting, payments, calendars and email can be connected rather than replaced. Part of the first call is working out what should stay exactly as it is.
Ask us directlyA 20-minute call answers most of it.
Not every problem needs custom software.
If an existing tool solves it properly, we’ll say so. The point is fixing the problem, not selling a build.
Tell us what’s slowing your team down.